This page is for you if you’re not sure what service you need, or if naming the problem is hard. You don’t have to know the right technical words. Just start with what feels familiar and go from there.
Think of this as a gentle guide, not a contract. You can read a little, pick what sounds closest to your situation, and then let us match you to the right support.
Programs freeze, things take forever to open, or the whole system just feels “off.” Maybe you’ve tried restarting, uninstalling things, or running a cleaner and it only helps for a little bit.
If this sounds like you, we’ll focus on gentle diagnostics, system cleanup, and checking for hidden issues like failing drives or malware. You can simply say: “My computer is slow and stressing me out.”
You might be seeing strange pop-ups, getting scammy emails, or just feeling uneasy about who can access your accounts, home network, or devices.
If this sounds like you, we’ll look at passwords, multi-factor authentication, network safety, and scams. You can simply say: “I’m worried someone could get into my stuff.”
Maybe everything is working for now, but the thought of a drive dying or a laptop failing makes your stomach drop. Or you’ve already lost data once and never want to feel that way again.
If this sounds like you, we’ll talk through backups in clear language and design a plan that fits your comfort level. You can simply say: “I don’t have backups and I’m scared of losing things.”
You might have several devices, a smart TV, consoles, or smart home gear, and you’re not sure if your Wi-Fi, router, or settings are actually secure.
If this sounds like you, we’ll review your router, Wi-Fi, and basic protections, and explain changes step by step. You can simply say: “I want my home Wi-Fi and devices to be safe.”
Maybe you’re neurodivergent, anxious, or just worn out. You might prefer text or email, written steps instead of phone calls, or fewer surprises.
If this sounds like you, we’ll lean on comfort-coded support: slower pacing, written instructions, and tools chosen to reduce stress. You can simply say: “Please go slow and keep things simple.”
You don’t have to have it all figured out. Maybe you just know, “It’s not right,” but can’t point to one thing.
If this sounds like you, describe what you notice in plain language: “It crashes sometimes,” “The internet drops,” or “It just feels off.” We’ll handle the sorting and triage.
These are example combinations of work that many people find helpful. You don’t have to choose them by name; they’re here to give you a sense of what’s possible.
Need something more specific? We can shape work around emotional safety, neurodivergent needs, and smart home setups. That might look like:
It’s completely okay if you’re still unsure. You don’t have to pick a service name from a list. Just tell us what’s happening and how it feels, in your own words.
Go to the Client Intake Form and share:
From there, we’ll translate your situation into a clear, comfort-first plan and match you with the right services behind the scenes.